Customer Testimonials
Exceptional Experience at Mission Bay Chevrolet, Especially with Genesis Uribe!
"My recent experience at Mission Bay Chevrolet was truly outstanding, and I have to give a huge shoutout to Genesis Uribe, our Chevy Product Solutions Specialist. From the very beginning, Genesis's communication was top-notch. She was incredibly responsive via text and phone, making the entire process smooth and stress-free. When we met in person, her knowledge of the 2024 Chevy Blazer EV was remarkable. She answered every question with confidence and clarity, demonstrating a level of expertise I haven't encountered with other dealerships. Genesis is, without a doubt, ... Read More DealerRater - Mar 1, 2025
This was truly my easiest car-buying experience, and I couldn't be more grateful. Tanner was excellent and understanding, making the entire process smooth and enjoyable. I appreciate how he took the time to ensure everything went seamlessly.
Bought multiple vehicles over the years, mission bay Chevrolet hands down was the easiest yet. Prices were very competitive and there weren't hidden fees and add ons in the price. Genesis was my sales consultant and was very attentive To my needs. Did this whole process with my 5yo and she was great and patient and brought my son water what whatever was needed. Genesis and Ivan made the numbers work for me and then even found a way to get my APR down at the end. Never will I go anywhere else to purchase a vehicle the sales ... Read More DealerRater - Feb 1, 2025
I sold my car to the dealership and the team here was super friendly and helpful. Especially Saul!! He went above and beyond for me and was super helpful and patient with me. Thank you Saul and your team at mission bay Chevrolet! I highly recommend this location!
Tanner and the Team at Mission Bay Chevy were awesome. Tanner was very attentive, well informed and delivered great customer service. This was by far the best buying experience I have ever received when purchasing a vehicle. Tanner took the time to explain the benefits and features of the vehicle I purchased and expedited the buying process. Thank you again for all of your help.
Tanner was great to work with, he was very personable and helpful with every part of the process, even personally delivering my truck to my residence. Very pleased with his professionalism and knowledge.
Tanner was great to work with. He personally delivered my new car to my home. He explained everything in detail snd had followed up to make sure I was satisfied and happy. It was a wonderful experience and I have already recommended him to friends. Great customer service . Thank you.
Had an amazing experience with Tanner at the dealership! He was knowledgeable, friendly, and made the process easy. Highly recommend him!
I recently purchased a pre-owned certified 2020 Chevy Silverado from your dealership on September 17, 2024, paying cash for the truck. Shortly after leaving, the check engine light began flashing for about 10 seconds. I returned the next day, and the service representative noted that the light appeared on the truck's computer. While they couldn’t replicate the issue, they suggested it might have been a temporary short caused by their engine cleaning process.
Unfortunately, the situation escalated. Just two days later, the truck started hesitating, and the RPMs began jumping. I brought it back on September 24, 2024. Last Friday, I was told the ... Read More DealerRater - Oct 11, 2024
Super easy dealership experience. Very straight forward, easy conversation and an over all smooth process with everyone involved especially the sales associate Tanner. Thank you all!
Salesman Tanner is very helpful and went above and beyond with customer satisfaction and got a good deal with an approved loan from his boss Todd easy deal.
I just worked with Tanner to purchase a Suburban. As a working mom with four kids, I did not have time to sit around a dealership all day haggling. I told him the price I wanted to pay and he was able to work out a deal I was happy with. I had to leave to pick up the kids and he delivered the car to my house with the final sales paperwork. I probably spent a total of three hours at the dealership (including test drives) and had the car the same day. Highly recommend!
I just purchased a used vehicle and worked with David Metzger who was very professional and helpful with my questions. Overall a very positive experience. I would purchase from Mission Bay Chevrolet in the future.
Tanner was great to deal with, looking forward to making future deals with him. He was very professional and full of knowledge about the vehicle I was looking for. Made the car buying process smooth and personable. Took his time to make sure I was informed of all the details of the vehicle and made both my wife and myself feel the most comfortable we have ever felt at a car dealership.
We met Rodrigo at Mission Bay Chevrolet. He was very nice, polite, professional and dressed very well. As he showed us the 2023 CT four Cadillac he was very informative and very knowledgeable. We took the Cadillac for a test drive and he made us feel very comfortable. We went back the following day and decided to make the purchase, Rodrigo had the day off. He handed the sale off to his coworker Sergio, he is well had the same work ethic as Rodrigo. The two of them made our purchase very seamless and very easy. Thank you both for making ... Read More DealerRater - May 28, 2024
I purchased a new car from Tanner at Mission Bay Chevrolet. He was so helpful and knowledgeable. I felt extremely comfortable asking questions and appreciated his patience. He met me where I was, not even knowing what I was looking for, and had me driving off the lot in a new car in just a few hours. Thank you, Tanner! I highly recommend you!
I made an appointment for my car to see if the turbo was bad. First appointment on Friday at 3:30 pm it was too late in the day for them to check and I was told that I would need to run a whole diagnostics at $195.00. Went back on Monday morning, as arranged on Friday, and the guy plugged my car in and was able to tell me it was not the turbo but something to due with my fuel. Then I was told that they could not get to it until noon, maybe. Even though I had an appointment at 8:00 ... Read More DealerRater - Apr 5, 2024
Worst car buying experience ever!I saw a vehicle online and decided to go in, I should have walked away when I wasn't approached by a sales person. There were a few outside but I had to go inside to ask for help. Sergio came out and took me to the car I saw online. His answers were short and he wasn't really interested in my questions, he was mostly cutting me off. We went inside to discuss price and it was not what was online. We went back and forth on the price and why the amount ... Read More DealerRater - Jan 21, 2024
I would never visit or recommend this dealership to anyone. Joseph Silagy was rude, condescending and disrespectful throughout the in person and email communications. Zero customer service.
Brought a NEW car with only 4 miles early 22'. Has had major issues every since. 1st time my car was kept 28 days to be "fixed". Now the transmission needs to be replaced and service dept. has had my car since October 23, 2023. I dont get updates, barely get responses to my inquiry or ETA on repairs. Havent heard back since 11/21. Cars are cars but customer service is everything. Dont know when Ill get my car returned....quickly approaching 60 days.
They refuse to honor what they advertise. They won’t try help you. All they ask is how much you can afford.
Joseph Silagy was very rude throughout my whole time I was searching for my new vehicle. I ending up purchasing my new vehicle from Toyota where I received exceptional customer service from. Would like to remind Mission Bay Chevrolet of how important kindness is to sales…
Shane in parts went above and beyond helping to get a part out for me in AZ. He worked with me on how to get it out here and really took a customer first approach to the service that was way above standard customer care. Thank you Shane!
I don’t write reviews about places when I have a bad experience, but this dealership is special. Sold us a preowned 2017 Fusion with a multitude of issues. They’re unresponsive and look for the cheap and quick route to repair the issue to subside it for the time being. I highly discourage doing business with this dealership. I have nothing good to say about them. I wish we could roll back the deal and forget we ever did business with them.
We were so happy and thrilled the way Rodrigo "worked the numbers" for us to get us the car we wanted. He explained everything in detail and the whole time was so very patient with the deluge of questions we had for him. He emailed us a couple of days later thanking us for our business. Also, Ari, the financial guy who drew up the paper work explained every sheet in detail and made certain we understood it all before we signed each page. He was a joy to work with and didn't try to sell us ... Read More DealerRater - Jun 3, 2022
Saul and Edgar provided excellent service, they are courteous, friendly and very professional. They went above and beyond to help me with my car’s issues….I am one happy lady!
I dropped off my vehicle today in the morning for an oil change, I get a call back from Brandon that the air filter and cabin filter need to be replaced, cost is excessive, I decline, Brandon doesnt seem to care and hangs up, no body calls me when the vehicle will be ready or is ready, yet they call me for add ons, I called 3 times through the day only to be transfered to Brandon that never picked up the phone, I show up at 4 to find out they are closed, my vehicle is sitting behind their gates with ... Read More DealerRater - Apr 18, 2021
Service was very competent and courteous . I had a excellent experience with this dealer. Would recommend them to anyone.They were economical and fast. No worries at all.
Where do I begin with my experience with this dealership!! First, I have never stepped a foot in this dealership and everything was done over the phone. No one likes to be fast talked, none like ones unprepared for a conversation, and no one liked to be BSed.
The conversation started out good and ended badly with me telling them our future business is over. I will not mention names on this post; however, what I can say this dealership preaches it is run by a fellow veteran such as myself yet does not treat us the same way; perhaps ... Read More DealerRater - Nov 20, 2020
David A got us the tahoe we wanted and was totally awesome, The finance dept did a fantastic job, Liz A, santee, we will tell all our friends about our great car buying experience
Great customer service. They drove 25 miles to pick me up when they found out I didn't have a way. Really good at social distancing.
I would love to tell you how awesome City Chevrolet service is, but I can't. I made an appointment for first thing Monday morning to get an oil change on my Silverado 2500 and check for what I can feel as a loose front seat, and the service writer told me the loose front seat would cost $150 to diagnose and proceeded to lecture me on how his guys need to get paid, so the rattle in the driver seat i wanted him to look at was going to cost me a minimum of 1 hr regardless of what they find. Seriously? ... Read More DealerRater - Jul 15, 2019
Just leased a new Chevy Bolt and was assisted by David Metzger, as well as Miguel and Damian... all were responsive to my questions and made the experience as painless as possible! Everyone was polite and friendly and accommodating.
I am very satisfied with my purchase of a new truck. It was an enjoyable experience. My family looks forward to working with this dealership again.
I could not be happier with my recent car buying experience at City Chevrolet. Dania and Ivan were a pleasure to work with. Both of them were friendly and very knowledgeable about the vehicle I was considering. I did not get the "I'm going to try and pull the wool over your eyes" feeling like I did from previous dealers. Everything was up front, no back and forth pressure tactics and they gave me top dollar for my trade. This was just one of those times where everything turned out better than I expected. I highly recommend ... Read More DealerRater - Sep 27, 2014
The people I dealt with was friendly and courteous .They answer my questions in a truthful and strait forward manner. These traits make me believe them .
Great customer service, very knowledgeable of the car and took a lot of time to make sure I was satisfy with the car. I`m very satisfy with their level of service.
My wife and I had such a wonderful experience at City Chevrolet! We got a new 2014 TD Cruze and we love it. Greg Prinz was an awesome salesmen and always helping us out in whatever we may need.
Everyone was so helpful with my purchase. Rod helped me over the phone and Greg was excellent at showing me my new Cruze! Love it!
We were in the market for a new Chevrolet Volt and had been planning to travel to the L.A. area to get the best price but City Chevrolet matched the lowest price we had located (in Long Beach). Grateful that we didn't have to travel far, we visited the dealership after confirming the out-the-door price online. The internet manager we had been working with (Rod) was not in when we arrived so we were helped by Greg Prinz. Greg was extremely helpful and friendly and took care of us completely. We had already been approved by our credit ... Read More DealerRater - Sep 4, 2013
To begin with, the price is unbeatable: I drove more than 120 miles to city Chevrolet from LA since no one from LA can go near their price. Their service is top notch: my sales rep Tori Liriano drove me twice to a Carmax eight miles away and waited more than two hours for me to drop off my old car that I sold to Carmax. That's what I call customer service excellence. The sale process is smooth without the usual high pressure car sale experience. If I were to buy another car again, I would not think twice about ... Read More DealerRater - Aug 28, 2013
Every since I have been going to City Chevrolet they have always given my wife and I outstanding service and sales. I have been going to them for about 10 yrs. now. They have never let me down.. Keep up the outstanding work in Sales & Service.
I looked long and far for my Chevrolet Corvette and kept coming back to City Chevrolet. I contacted Rod in the Internet Sales Department who contacted me immediately. Alyson in the Finance Department arranged for financing in no time. After telling them I lived North of Santa Barbara and could not make it to the dealership, they offered and eventually drove the car to my home at no cost. Greg Prinz delivered my car and was absolutely a pleasure. In fact, everyone at the dealership has been awesome.
I purchase my first brand new car at this dealership a camaro. I had a excellent experience, since I was not sure what to get and how the financing process worked, but the sales rep help me greatly and explained everything in a clear and friendly manner without putting any pressure to force me to make the purchase. It was an overall great experience that make me feel secure in what I purchased, I will definitely recommend this dealership to anyone, specially Ian Romero excellent help and follow up.
My husband and I purchased a 2011 Tahoe this week. Although we had some credit issue she was determine to get us into our dream car. Thanks to her we finally have our dream car. TIFF is amazing !!!
I had an excellent experience at City Chevrolet. My wife and I were looking for a mid-size SUV with a third row seat for our growing family. We called David Metzger based on some good Yelp reviews and he gave us great customer service. He began by picking out a few cars he thought we might like based on our initial conversation, and we quickly narrowed it down to a new Chevy Traverse. Based on our price point, we needed to lease and David and his finance manager worked closely with us to come up with a payment we could ... Read More DealerRater - May 7, 2013
Everyone was upfront,first time I have worked with David but helped me get close to the exact price I was looking for. Have done business with City many times still great service.
Katie went above and beyond her work. She was great with all the financing information and breaking it down. Tori was great at showing us the cars and more than willing to accomadate us until we were satisfied.
Tiffani is very thorough when describing a car model, but she's not pushy. She's very patient and will go over an item as many times as needed. She took care of everything I needed, and called the next day to see if I had any questions. She maybe the nicest car sales person I've ever met.
We were lucky to find City Chevrolet. We were seriously looking at a future purchase of a Corvette Grand Sport. My husband had been considering this investment for at least 2 years.
City Chevrolet had the exact car he was looking for. Working with Tiffani Evans was a pleasure. Tiffani was professional, knowledgeable,and friendly.
Tiffani and Katie worked so well with us and for us the total experience was fun and culminated in a fantastic purchase of our 2013 Corvette Grand Sport in the incredibly beautiful Nite Race Blue.
We are looking forward to a long happy relationship with our Corvette, ... Read More DealerRater - Mar 18, 2013
We have been in the City family for decades. We buy all of our cars here and have all our service done here. Tiffani Evanss was very patient with us and she did an excellent job at listening to what are needs were. Thank you Tiffani and City Chevrolet. Mr. & Ms. Owens
I decided that I wanted to order a new Chevy truck, so I reached out to the 4 main Chevy dealers in San Diego. Not only did David provide me with the best price, but he spent a ton of time going over things with me. He works hard and is a very nice guy. I'm VERY particular and David never got frustrated with me. I also asked to have some equipment installed on the new truck durin the PDI. They were happy to oblige and charged a VERY fair price. The service manager, Bill Graber, is very knowledgable and ... Read More DealerRater - Mar 10, 2013
This was my first car purchase. Tiffani was extremely helpful and made me comfortable about buying a new car. The delearship was clean and welcoming, I never felt any pressure to buy or make a quick desicion. All my expectations and requests were met and I was offered a fair price. I have had my new car for almost a month now and I absolutly love it. I'm am so happy with my purchase and the service I received at City Chevrolet from Tiffani. I will definately recommend this dealership to others in the market for a new or ... Read More DealerRater - Feb 25, 2013
Wasnt expecting to walk out of the dealership with a new 2013 Malibu but I did. What was interesting about it was I didnt think I could even get the car. The salesman was Ian (usually I work with Tori but he wasnt working that day), he and the finance team worked wonders for me to get the car that I wanted. Im very happy with City Chevrolet. I've had a bad experience with Antwerpen Chevrolet in Maryland but this dealership is the best. This is my second purchase from them and I plan to purchase again from City.
Tiffani Evans knowledge of the vehicle was the reason I bought. Was non pressuring and guided me through the whole process. Was a great experience.
Great overall experience. Everyone was pleasant and very accomodating. Provided great financing for my "not so perfect" credit standing. Great deals! Tiffany Evans is very knowledgable and friendly.
my name is David Vargas and i came to City Chevrolet after being in an accident that totalled my 2004 chevy silverado. i found myself in a nightmare but Tiffani Evans and City Chevrolet showed me the way to my new 2013 chevy silverado she was very knowledgeable in everything i asked.I highly recommend Tiffani Evans and City Chevrolet to anybody in need of a car or truck.
David and the dealership were outstanding. Dave bent over backwards to make sure everything went smoothly. Practically bought the car sight unseen, and was not disappointed.
Dave was great on the sale and service has helped me twice with small items. Every experience has been over the top! The buying experience was great as well i stopped in and everything went in person as was explained over teh phone.
We had an easy transaction & a wonderful experience at City Chevrolet. Shaka was terrific! She was friendly & very down to earth! We were looking for an end of the year deal, & that's what we got. They were eager to sell & we were equally eager to buy! Everything was so smooth, & uncomplicated. I wouldn't hesitate to buy another Chevrolet from City Chevrolet. Thanks! Shaka
Just leased our 2013 Chevy Equinox on Saturday. City Chevrolet was a great spot to make the deal. Tiffani was a great help, knowledgeable about the vehicle without any pressure. She has been great with following up as well, making us feel like a valued customer.
Went in expecting to have another bad experience at a new car dealer and was pleasantly surprised at how it went and I was treated. Met Tori who works there, discussed what I was looking for and he went to get the key and we were off on the roadtest without delay. Negotiated an acceptable price in like 15 minutes, was not expecting that and the paperwork went smoothly without any high pressure tactics. Very happy :)
I had a great experience being a first time shopper, Tiffani was supper supportive and thorough with all the options. She was also patience and went out of her way to come in on her days off and visit me at work when necessary. I love my experience here.
I bought 2 Traverses and Tiffani was very helpful. She took care of all my needs quick and without hesitation. She made the process easy and painless. She answered all questions and concerns! If not for Tiffani I probably would not have walked out with 2 cars!!!!!!
A great dealership to do business with. They were very helpful in purchasing my vehicle. I would recommend this dealership to anybody looking for a new or used vehicle.
Had an excellent experience working with Tiffani. My husband and I needed a new (to us) vehicle that was reliable. Tiffani was great at not pressuring us into buying anything we didn't want and was very knowledgeable with the vehicles. We bought a certified Chevy and are extremely happy with our purchase. We will recommend City Chevrolet to friends. Prices were very competitive and we scored a fantastic deal, and we didn't have to haggle with them. They're family lounge was great, clean and very neat. Had an awesome coffee machine! Great job all around!! Thanks everyone!
I'm 80 years old I bought many new cars I just happen to go to City Chevrolet and I had the greatest experience in buying a New Tahoe, Ian was my first contact and he had the Tahoe ready for me to take the test ride. Never wants pressure me and he answered all my questions, he let me enjoy my test ride and took me back to City Chevrolet and introduce me to Katie the Sales Manager, she asked me if I like the car and proceeded to listen to my negociation and done everything possible to accomodate to ... Read More DealerRater - Sep 8, 2012
Their sales staff was very knowledgeable and took time to figure out the best fit for our price range. They were friendly, not high pressure sales. Good selection of cars to choose from. Would recommend them to others.
First time I go to a car dealer and enjoy. They even brought in the car I wanted from another city in the color I wnted.
Had to file BBB dispute to get the dealers attention. Once I brought the car home I started noticing some features that'd been listed on the ad and paperwork were missing (bluetooth, mismatched tires, satellite radio.....) When I confronted the dealer they said the salesman had made some 'honest mistakes' and that there wasn't anything they could do to fix them. They never just said sorry or offered to fix the issues. Took me over a month to get their attention, and once I did, they hardly solved it. Spent $25,000 on an almost new car, so I don'... Read More DealerRater - Jul 6, 2012
I recently ordered a Chevrolet Express van through Steve Phair at City Chevrolet. It was a special factory order. I've placed factory orders before and it is complicated. Steve was excellent. He knows his trucks, he is meticulous with the order, and he kept me informed as to the progress of my order. I have bought a lot of cars in my life and I think Steve is the best car salesman I have ever dealt with. The van came in exactly as I had specified. I was even back by there after the sale with a question. Usually, ... Read More DealerRater - Jul 6, 2012
I showed up at 8:00pm and they closed at 8:30. Gabriel approached me and was very knowledgable about the vehicle I was interested in. We sat down and started talking numbers. He listened to all I had to say and we reached an agreement.I think we got everything done around 10:30 well after they had closed. Gabriel and Katie were awesome it was late and they helped me transfer stuff from my old car to my new car.It was kinda sprinkling that night and the detail department was closed so Gabriel told me to come back when it was convenient ... Read More DealerRater - May 8, 2012
She was extremely professional and was answering any questions we might have. She even called for follow ups to assure that everything was running smoothly. I would definitely recommend this dealer ship to anyone looking for a great customer service and great sales!
- Main:(619) 276-6171
- Sales:(619) 586-5235
- Service:(619) 573-6404
- Parts:(619) 677-6597
- Mon - Sat9:00 AM - 8:00 PM
- Sun10:00 AM - 7:00 PM
- Mon - Fri7:00 AM - 6:00 PM
- Sat8:00 AM - 12:00 PM
- SunClosed
- Mon - Fri7:30 AM - 5:00 PM
- Sat - SunClosed