Shane in parts went above and beyond helping to get a part out for me in AZ. He worked with me on how to get it out here and really took a customer first approach to the service that was way above standard customer care. Thank you Shane!
Great! Our salesperson, Genesis, was extremely helpful. We love our 2023 Bolt EUV!
Mission Bay and Cesar Arango saved my vaction. Coming across the Southern California Desert my air conditioning quit on my 2019 Chevrolet Traverse (39,000miles). On Monday the 11th Cesar answered my call for service. He was so responsive to my dilemma and sympathitic to my need to return to Arizona at the end of our week in San Diego. I'm not sure what the turn around time would be for a compressor replacement but Cesar assured me that Mission Bay would do everything they could to get me home on time. No compressor...shipped from Reno...damaged...second overnight...Friday ...
We were so happy and thrilled the way Rodrigo "worked the numbers" for us to get us the car we wanted. He explained everything in detail and the whole time was so very patient with the deluge of questions we had for him. He emailed us a couple of days later thanking us for our business. Also, Ari, the financial guy who drew up the paper work explained every sheet in detail and made certain we understood it all before we signed each page. He was a joy to work with and didn't try to sell us ...
I bought my BOLT last year and went well. Now i went through my first service, and have friendly customer service. Thank you
After disappointment with service at another Chevy dealer we took our 2014 Volt to MBC. Trevor triaged our problem without delay and matched us with Cesar. My patience was already short from the other dealer but Cesar was great to not over promise. Results were the problem was diagnosed by lunchtime. Cesar contacted us through the very efficient phone app so I could understand the problem, see the estimate and approve the work in a few minutes. Cesar went the extra mile and got us a Lyft from our house back to MBC to get our car which was fixed by ...
Saul and Edgar provided excellent service, they are courteous, friendly and very professional. They went above and beyond to help me with my car’s issues….I am one happy lady!
Service was very competent and courteous . I had a excellent experience with this dealer. Would recommend them to anyone.They were economical and fast. No worries at all.
Due to COVID Jake Erwin ,our salesperson helped us over the phone and when we finalized the deal he delivered our new truck to our home (even with a full tank).
City Chevrolet was over all a great experience when it came to my new truck. The staff was great, Frank was very helpful as he answered al of my questions in regards of my new truck. I recommend this dealership to purchase your new car or truck due to the fact that is a clean and professional dealership in our sunny San Diego!!! Definitely a 2 thumbs up for City Chevrolet. Thank you guys!!!
David A got us the tahoe we wanted and was totally awesome, The finance dept did a fantastic job, Liz A, santee, we will tell all our friends about our great car buying experience
Wow! I really did not want to leave my house to buy a car but I had no choice when mine died. Thanks for making the experience worthwhile. Great job with following the rules of social distancing. Great team that wants to make sure you get what you need. Oh and thanks Alberto Hernandez for picking me up at my front door! Out of this world service.
Great customer service. They drove 25 miles to pick me up when they found out I didn't have a way. Really good at social distancing.
We needed to get another EV to supplement our range-challenged Leaf and decided to hone in on a new Bolt due to GM's generous cash rebate at this time. We did our research on options and market prices and contacted several Chevy dealers. David Apodaca at Mission Bay Chevrolet (previously City Chevrolet, now new owner) gave a good impression right off the bat: when I text, he texts. When I email, he emails. Responsive - no high pressure phone calls, requiring me to come in to get a quote, or other shady, unwarranted or unnecessary sales tactics.Transparent pricing. ...
The sales staff is very professional, takes care of everything for you and they look for the best conditions so you can buy a new car. Highly recommended this Chevrolet dealer
Mi segundo carro que compro en city chevrolet con adrian cordova muy buen vendedor se los recomiendo pregunten por el cuando vayan a city chevrolet.
Mike and Edgar are amazing! Thank you for always being patient and courteous. Never had a bad experience drive a few extra miles to go to this facility
Gracias Adrian Cordova por ayudarme a conseguir un préstamo y ayudarme a comprar mi primer carro del año! Mil gracias! Les recomiendo venir a city chevrolet!
Excelente servicio al cliente, llegue a la agencia con algunas dudas y me aclararon todo, me atiendo un joven llamada Adrián Córdova muy profesional, se los recomiendo y me ayudo a comprar mi carro sin presión alguna! Gracias Adrián!
Love city chevrolet its the best dealership in California it truly is a dealer for the people the service department always takes care of my needs
Gracias Adrian Cordova pot ayudarnos en la Compra de nuestro Nuevo carro realmente excelente cervicio al clients en city Chevrolet San Diego lo recomiendo vayan com Adrian
Bought 2 Cars already from you Guys, Thank You Adrian Cordova and Ian Romero for your help I will highly recommend this dealership to my friends.
Acabamos de comprar nuestra colorado 2018 con Adrián Cordova! La mejor experiencia y rapidez en su revivió! Muy contentos con city Chevrolet Ian romero el gerente muy amable
Great customer service . Everyone were so friendly and help full. It was my first time buying a brand new car and it was amazing journey. I learned about .
I want to thank Adrian Cordova, Ian Romero and Miguel Jiménez, for all the help they gave me in the purchase of my car. They all are very friendly and have an excellent customer service.
Thanks adrian cordova! For Helping me out also Miguel and Ian Everything was transparent and they really did a good job highly recommend it City Chevrolet the best
Adrian Cordova was my sales rep and was very helpful through out the process, it was quick and easy from the moment i walked in i was greated and found the car i was looking for right away, fast process not like othe dealers ive been too. thanks Adrian and City Chevrolet.
I had Such a great experience! Thank you to the staff for such great service! Thank you to Adrian for your kindness and expertise! God bless!
For Years Michael Kennedy has been a reliable source for service and for correcting issues with my 2002 Chevy 1500 4W drive pickup truck. I don't hesitate to have it serviced my Mike and his team of service pros at City Chevrolet.
Full check up prior to extensive road trip. Full diagnostic performed no major items; minor items repaired. Quick, efficient and professional. No 'push' to have alternative items. PLEASE return the AVALANCHE to the CHEVY lineup.
I needed help on very short notice and Mike Kennedy took good care of me and my car.
Pretty quick process and easy no complications what so ever
Just leased a new Chevy Bolt and was assisted by David Metzger, as well as Miguel and Damian... all were responsive to my questions and made the experience as painless as possible! Everyone was polite and friendly and accommodating.
I am very satisfied with my purchase of a new truck. It was an enjoyable experience. My family looks forward to working with this dealership again.
I could not be happier with my recent car buying experience at City Chevrolet. Dania and Ivan were a pleasure to work with. Both of them were friendly and very knowledgeable about the vehicle I was considering. I did not get the "I'm going to try and pull the wool over your eyes" feeling like I did from previous dealers. Everything was up front, no back and forth pressure tactics and they gave me top dollar for my trade. This was just one of those times where everything turned out better than I expected. I highly recommend ...
The people I dealt with was friendly and courteous .They answer my questions in a truthful and strait forward manner. These traits make me believe them .
Great customer service, very knowledgeable of the car and took a lot of time to make sure I was satisfy with the car. I`m very satisfy with their level of service.
My wife and I had such a wonderful experience at City Chevrolet! We got a new 2014 TD Cruze and we love it. Greg Prinz was an awesome salesmen and always helping us out in whatever we may need.
Everyone was so helpful with my purchase. Rod helped me over the phone and Greg was excellent at showing me my new Cruze! Love it!
We were in the market for a new Chevrolet Volt and had been planning to travel to the L.A. area to get the best price but City Chevrolet matched the lowest price we had located (in Long Beach). Grateful that we didn't have to travel far, we visited the dealership after confirming the out-the-door price online. The internet manager we had been working with (Rod) was not in when we arrived so we were helped by Greg Prinz. Greg was extremely helpful and friendly and took care of us completely. We had already been approved by our credit ...
To begin with, the price is unbeatable: I drove more than 120 miles to city Chevrolet from LA since no one from LA can go near their price. Their service is top notch: my sales rep Tori Liriano drove me twice to a Carmax eight miles away and waited more than two hours for me to drop off my old car that I sold to Carmax. That's what I call customer service excellence. The sale process is smooth without the usual high pressure car sale experience. If I were to buy another car again, I would not think twice about ...
Every since I have been going to City Chevrolet they have always given my wife and I outstanding service and sales. I have been going to them for about 10 yrs. now. They have never let me down.. Keep up the outstanding work in Sales & Service.
I looked long and far for my Chevrolet Corvette and kept coming back to City Chevrolet. I contacted Rod in the Internet Sales Department who contacted me immediately. Alyson in the Finance Department arranged for financing in no time. After telling them I lived North of Santa Barbara and could not make it to the dealership, they offered and eventually drove the car to my home at no cost. Greg Prinz delivered my car and was absolutely a pleasure. In fact, everyone at the dealership has been awesome.
I purchase my first brand new car at this dealership a camaro. I had a excellent experience, since I was not sure what to get and how the financing process worked, but the sales rep help me greatly and explained everything in a clear and friendly manner without putting any pressure to force me to make the purchase. It was an overall great experience that make me feel secure in what I purchased, I will definitely recommend this dealership to anyone, specially Ian Romero excellent help and follow up.
My husband and I purchased a 2011 Tahoe this week. Although we had some credit issue she was determine to get us into our dream car. Thanks to her we finally have our dream car. TIFF is amazing !!!
I had an excellent experience at City Chevrolet. My wife and I were looking for a mid-size SUV with a third row seat for our growing family. We called David Metzger based on some good Yelp reviews and he gave us great customer service. He began by picking out a few cars he thought we might like based on our initial conversation, and we quickly narrowed it down to a new Chevy Traverse. Based on our price point, we needed to lease and David and his finance manager worked closely with us to come up with a payment we could ...
Everyone was upfront,first time I have worked with David but helped me get close to the exact price I was looking for. Have done business with City many times still great service.
Katie went above and beyond her work. She was great with all the financing information and breaking it down. Tori was great at showing us the cars and more than willing to accomadate us until we were satisfied.
Tiffani is very thorough when describing a car model, but she's not pushy. She's very patient and will go over an item as many times as needed. She took care of everything I needed, and called the next day to see if I had any questions. She maybe the nicest car sales person I've ever met.
We were lucky to find City Chevrolet. We were seriously looking at a future purchase of a Corvette Grand Sport. My husband had been considering this investment for at least 2 years. City Chevrolet had the exact car he was looking for. Working with Tiffani Evans was a pleasure. Tiffani was professional, knowledgeable,and friendly. Tiffani and Katie worked so well with us and for us the total experience was fun and culminated in a fantastic purchase of our 2013 Corvette Grand Sport in the incredibly beautiful Nite Race Blue. We are looking forward to a long happy relationship with our Corvette, ...
We have been in the City family for decades. We buy all of our cars here and have all our service done here. Tiffani Evanss was very patient with us and she did an excellent job at listening to what are needs were. Thank you Tiffani and City Chevrolet. Mr. & Ms. Owens
I decided that I wanted to order a new Chevy truck, so I reached out to the 4 main Chevy dealers in San Diego. Not only did David provide me with the best price, but he spent a ton of time going over things with me. He works hard and is a very nice guy. I'm VERY particular and David never got frustrated with me. I also asked to have some equipment installed on the new truck durin the PDI. They were happy to oblige and charged a VERY fair price. The service manager, Bill Graber, is very knowledgable and ...
This was my first car purchase. Tiffani was extremely helpful and made me comfortable about buying a new car. The delearship was clean and welcoming, I never felt any pressure to buy or make a quick desicion. All my expectations and requests were met and I was offered a fair price. I have had my new car for almost a month now and I absolutly love it. I'm am so happy with my purchase and the service I received at City Chevrolet from Tiffani. I will definately recommend this dealership to others in the market for a new or ...
Wasnt expecting to walk out of the dealership with a new 2013 Malibu but I did. What was interesting about it was I didnt think I could even get the car. The salesman was Ian (usually I work with Tori but he wasnt working that day), he and the finance team worked wonders for me to get the car that I wanted. Im very happy with City Chevrolet. I've had a bad experience with Antwerpen Chevrolet in Maryland but this dealership is the best. This is my second purchase from them and I plan to purchase again from City.
Tiffani Evans knowledge of the vehicle was the reason I bought. Was non pressuring and guided me through the whole process. Was a great experience.
Great overall experience. Everyone was pleasant and very accomodating. Provided great financing for my "not so perfect" credit standing. Great deals! Tiffany Evans is very knowledgable and friendly.
my name is David Vargas and i came to City Chevrolet after being in an accident that totalled my 2004 chevy silverado. i found myself in a nightmare but Tiffani Evans and City Chevrolet showed me the way to my new 2013 chevy silverado she was very knowledgeable in everything i asked.I highly recommend Tiffani Evans and City Chevrolet to anybody in need of a car or truck.
David and the dealership were outstanding. Dave bent over backwards to make sure everything went smoothly. Practically bought the car sight unseen, and was not disappointed.
Dave was great on the sale and service has helped me twice with small items. Every experience has been over the top! The buying experience was great as well i stopped in and everything went in person as was explained over teh phone.
We had an easy transaction & a wonderful experience at City Chevrolet. Shaka was terrific! She was friendly & very down to earth! We were looking for an end of the year deal, & that's what we got. They were eager to sell & we were equally eager to buy! Everything was so smooth, & uncomplicated. I wouldn't hesitate to buy another Chevrolet from City Chevrolet. Thanks! Shaka
Just leased our 2013 Chevy Equinox on Saturday. City Chevrolet was a great spot to make the deal. Tiffani was a great help, knowledgeable about the vehicle without any pressure. She has been great with following up as well, making us feel like a valued customer.
Went in expecting to have another bad experience at a new car dealer and was pleasantly surprised at how it went and I was treated. Met Tori who works there, discussed what I was looking for and he went to get the key and we were off on the roadtest without delay. Negotiated an acceptable price in like 15 minutes, was not expecting that and the paperwork went smoothly without any high pressure tactics. Very happy :)
I had a great experience being a first time shopper, Tiffani was supper supportive and thorough with all the options. She was also patience and went out of her way to come in on her days off and visit me at work when necessary. I love my experience here.
I bought 2 Traverses and Tiffani was very helpful. She took care of all my needs quick and without hesitation. She made the process easy and painless. She answered all questions and concerns! If not for Tiffani I probably would not have walked out with 2 cars!!!!!!
A great dealership to do business with. They were very helpful in purchasing my vehicle. I would recommend this dealership to anybody looking for a new or used vehicle.
Had an excellent experience working with Tiffani. My husband and I needed a new (to us) vehicle that was reliable. Tiffani was great at not pressuring us into buying anything we didn't want and was very knowledgeable with the vehicles. We bought a certified Chevy and are extremely happy with our purchase. We will recommend City Chevrolet to friends. Prices were very competitive and we scored a fantastic deal, and we didn't have to haggle with them. They're family lounge was great, clean and very neat. Had an awesome coffee machine! Great job all around!! Thanks everyone!
I'm 80 years old I bought many new cars I just happen to go to City Chevrolet and I had the greatest experience in buying a New Tahoe, Ian was my first contact and he had the Tahoe ready for me to take the test ride. Never wants pressure me and he answered all my questions, he let me enjoy my test ride and took me back to City Chevrolet and introduce me to Katie the Sales Manager, she asked me if I like the car and proceeded to listen to my negociation and done everything possible to accomodate to ...
Their sales staff was very knowledgeable and took time to figure out the best fit for our price range. They were friendly, not high pressure sales. Good selection of cars to choose from. Would recommend them to others.
First time I go to a car dealer and enjoy. They even brought in the car I wanted from another city in the color I wnted.
I recently ordered a Chevrolet Express van through Steve Phair at City Chevrolet. It was a special factory order. I've placed factory orders before and it is complicated. Steve was excellent. He knows his trucks, he is meticulous with the order, and he kept me informed as to the progress of my order. I have bought a lot of cars in my life and I think Steve is the best car salesman I have ever dealt with. The van came in exactly as I had specified. I was even back by there after the sale with a question. Usually, ...
I showed up at 8:00pm and they closed at 8:30. Gabriel approached me and was very knowledgable about the vehicle I was interested in. We sat down and started talking numbers. He listened to all I had to say and we reached an agreement.I think we got everything done around 10:30 well after they had closed. Gabriel and Katie were awesome it was late and they helped me transfer stuff from my old car to my new car.It was kinda sprinkling that night and the detail department was closed so Gabriel told me to come back when it was convenient ...
She was extremely professional and was answering any questions we might have. She even called for follow ups to assure that everything was running smoothly. I would definitely recommend this dealer ship to anyone looking for a great customer service and great sales!