Adrian spectacular and friendly service and gave the deal we’re searching for Thank you adrian

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Adrian me ayudo fue super amable fue mi primera compra de carro y lo iso tan facil para mi lo recomiendo!!! Muy feliz con mi compra y transacción

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David Apodaca was great! He is knowledgeable and answered all of our specific questions. He was very helpful and he made the process quick and easy. Go see David!

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I can’t find the words to say but if anything can define my experience it would be detailed/professionalism

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I worked with Brandon in the Chevy Service department. My 2nd time working with him. He always has a great attitude, goes out of his way to answer all your questions, and very responsive with text/phone calls on any updates you need to hear. The customer service I receive at your dealership is why I keep going back for my vehicle services, versus paying slightly less money at a mom-and-pop mechanic.

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Everything from drop off, to Lyft rides and service was timely and professional!!!!!

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Extremely satisfied with my purchase at Mission Bay Chevy!!! Adrain Cordova was an amazing Sales consultant and was able to make such an amazing deal!! I highly recommend buying a car here and through Adrian Cordova!!! You won’t be disappointed!!!

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Except some hard salesman upsell before you can verify the Code at the dealership.

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Great service. Fast and easy process, I submitted by application on-line. I was in and out of the dealership with my new truck in less than an hour.

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City Chevrolet was over all a great experience when it came to my new truck. The staff was great, Frank was very helpful as he answered al of my questions in regards of my new truck. I recommend this dealership to purchase your new car or truck due to the fact that is a clean and professional dealership in our sunny San Diego!!! Definitely a 2 thumbs up for City Chevrolet. Thank you guys!!!

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Recibimos el mejor trato en missionbay chevy gracias a Adrian cordova que nos dio el mejor trato

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ADRIAN CORDOVA WAS A GREAT HELP FINDING THE VEHICLE AND FINDING SOLUTIONS THAT WE NEEDED.

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Extremely happy with my purchase! I show up super late on a Tuesday about 5pm, immediately get greeted with smiles and waves from mission bay Chev team. I was helped by Rodrigo, and he was so knowledgeable on all the vehicles he showed me. I found an awesome buy (certified used) for a good price. Financing was a piece of cake, I was helped also by John and he was just such a pleasure. I legit felt like I knew all these people for years. Super family oriented team I can tell, and the energy and vibes were just on point! I am so happy I got to drive out of there with a new buy. Love my GMC Terrain. Thank you Mission Bay Chevrolet. Thank you also Saul from management ! I already lined up to get some accessories and tint on my vehicle next week !!!

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David A got us the tahoe we wanted and was totally awesome, The finance dept did a fantastic job, Liz A, santee, we will tell all our friends about our great car buying experience

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Brandon’s Service was excellent. His communication through the process was thorough, clear and frequent. The service technician worked late on several nights to get my work completed before leaving on a long road trip. The Mission Bay Service Dept was fantastic.

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Alberto did a fantastic job of making the leasing process seamless for my 2020 Bolt. He was honest and communicated very well, and I very much appreciate his willingness to deliver the car to my office up in Carlsbad. Five star service all the way around!

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Very satisfied with the customer service in the fast service

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Overall, great experience! Very communicative and responsive (Brandon was my service rep) when I took my 2016 GMC Sierra 1500 in for the dreaded 8-speed transmission shudder. All other dealerships in San Diego had me at a month+ out to be seen for any mention of the word "transmission," but Mission Bay got me in 40 minutes after I called them to drop my truck off on a Friday, and I picked it back up the following Wednesday. Solid! They even emailed me an interim detailed report of my truck with recommended services. Thankfully, the factory powertrain warranty covered the work directed by the Technical Service Bulletin for my issue, and I paid nothing in the end. That's outstanding.I'm giving 4 stars because the form I signed upon entry wasn't fully explained that I'd be potentially liable for a $189 service fee on top of what work would be done (again, was ultimately covered by warranty). My fault for not reading? Sure, but please take a brief minute to explain potential charges and that I won't be holding your business liable for damage or loss of property regarding my vehicle. Also, the laser tire alignment checking system is "dope" (Brandon's words, but I wholeheartedly agree with him), but kind of came off as a throw-in sales gimmick. Maybe I'm the only one who feels that way, but perhaps it could be marketed differently. Great feature, just maybe a different presentation would sell me more on it.Bottom line: will I come back? Yes. Will I recommend to a friend in need? Indeed. Great job there, and look forward to having them take care of my future needs.

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I had a great experience at Mission Bay Chevrolet. I saw an ad on their website for a great lease price on a 2020 Bolt. I first used the chat and talked with an internet sales person. They said that the price would be a little bit more than what was on the website because they were out of that specific car. I was fully expecting that, but it wasn't much more than advertised. He emailed me some options and I picked the one I liked. Carlos then contacted me and took over the process. Since it is coronavirus time, I asked if we could do most of the purchase from home. I sent him all of the documents/images he needed over email. Then, a women in the finance department called and took my deposit over the phone. Carlos then offered to drive the car to my house! Awesome! We signed the papers in my driveway.There were two minor hiccups after the sale, but they were handled very quickly and professionally. They definitely don't leave you hanging after the sale. I would highly recommend Mission Bay Chevrolet and Carlos Payan to anyone looking to buy a car.

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Great customer service, very friendly staff, and awesome coffee

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Mike Kennedy has always been the best part of my experience with this dealership. He always take the time to explain what's going on with my car. He's straightforward, kind, extremely knowledgable, and considerate. I wouldn't trust anyone else with my vehicle's health!

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Mike Kennedy (Service Advisor) and The Mission Bay Chevrolet team, provided me outstanding service on my Chevrolet Impala. Mike as always, explained in detail the issues my car had and repaired them in a timely manner. Repair costs were competitive and always done right the fist time. Mike has serviced my car for a long time..... He is my "Go to Person," for all my Chevrolet service needs. Thank you, Mike.....

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They got me into my new truck however, it took way too long to finish the deal. 4 hours.

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My truck was taken right back and was done very quickly. Awesome service!

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